Returns & Exchanges
At AHLEM, we are committed to ensuring you are completely satisfied with your purchase. We offer a 30-day return window for all unworn, original-condition items accompanied by their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the items in their original AHLEM protective case and box, ensuring all tags and authenticity cards are included.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our atelier inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.